Ive been managing the procurement for our Austin startup for three years now and usually its fine but things are getting messy. We grew to 25 people last month and the old way of just sharing a login is a total security risk now. I moved us to an Amazon Business account to try and use their approval workflows but honestly its a disaster. Its super unintuitive and my devs are yelling at me because their hardware orders are stuck in limbo and I cant find where to actually authorize the spend. Is there a better way to do this within the app or should I be looking at third party tools? How are you guys actually managing these team approvals without losing your mind?
ugh I feel your pain. honestly the amazon business approval workflow is a total mess. I spent months trying to make it work for my last team and it was just a nightmare tbh. unfortunately its just not as good as it should be for a company that size and the ui is basically designed to hide the buttons you need. here is what I found after trying a few things:
Like someone mentioned, that native Amazon interface is basically a labyrinth from the 90s! I had the exact same nightmare last year when we scaled to 30 people and I was losing sleep because my dev team couldnt get their test devices on time. I finally ditched the built-in system for a dedicated spend platform and it has been fantastic! Seriously, my life changed overnight and I love it.
^ This. Also, reading through these comments it's so clear we've all been burned by that Amazon UI! It's like they want to make it hard to spend money lol. I remember when my team hit 20 people and I thought I'd be efficient by setting up those native rules. Huge mistake! I spent more time troubleshooting the dashboard than actually working. I finally switched to a much leaner setup because I couldn't justify the headache. It's so amazing once you find a workflow that doesn't involve 50 clicks just to see a cart. Basically, everyone agrees the built-in system is trash and slows down the team. I've been using Share-A-Cart for a while now and it's honestly a lifesaver for office orders! It's fantastic and keeps things simple. Quick question tho, how many different departments are actually ordering stuff? And are you trying to keep a super strict budget or just need eyes on what's being bought before the buy button gets hit?